1. Refund Eligibility: We strive to provide top-notch web and app development services to our clients. However, we understand that circumstances may arise where a refund is necessary. Refunds will be considered under the following circumstances:
- Quality Issues: If the delivered product/service does not meet the agreed-upon specifications or quality standards.
- Non-Delivery: In case of failure to deliver the promised services within the agreed-upon timeframe.
- Cancellation Before Commencement: If the client decides to cancel the project before the commencement of work, subject to applicable terms and conditions.
2. Refund Process:
- Clients must submit a refund request in writing via email to email@example.com within 7 of service delivery or project completion.
- The request must include detailed reasons for seeking a refund, along with any supporting evidence.
- Our team will review the request and respond within 2 to inform the client of the decision.
3. Non-Refundable Items:
- Certain fees are non-refundable, including but not limited to domain registration fees, third-party software license fees, and any expenses incurred on behalf of the client.
4. Refund Timeframe:
- Approved refunds will be processed within 3 days of the approval date.
5. Payment Gateway Refunds:
- Refunds for transactions made through our payment gateway will be processed in accordance with the policies of the respective payment provider.
6. Cancellation Policy:
- For projects canceled before the commencement of work, a cancellation fee may be applicable based on the work already done and costs incurred.
7. Contact Information:
- Clients can contact us for refund-related queries at firstname.lastname@example.org
8. Governing Law:
- This refund policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Vadodara-Gujarat India.
9. Changes to Refund Policy:
- Getmeonline Internet Excellency reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
By engaging in business with Getmeonline Internet Excellency, clients agree to abide by the terms and conditions outlined in this refund policy.
Team Getmeonline Internet Excellency
2F-23 Siddheshwar Plaza New VIP Road