GETMEONLINE delivers real-time customer insights across all channels. Get the deep customer insights you need to make an impact in your business with our advanced customer engagement module. We help you to engage customers, improve sales performance, streamline the order fulfillment process, and more.
GETMEONLINE helps you to create transformational business platform. Build effective customer engagement strategies that can increase your profitability, revenue and overall customer lifetime value. With GETMEONLINE , you will find better ways to deliver benefits, provide services, or sell products.
GETMEONLINE proactive customer communication system helps you to keep your customers in the loop, whether you want to let them know about your latest offers, update them on the progress of their order or simply remind them about an abandoned cart.
Omni-Channel Customer Services
Our customer engagement platform makes it easy to drive omni-channel customer services and promote higher customer lifetime value. We provide you better customer visibility and real-time problem-solving tools that you need to win customer loyalty and cut costs.
Customer Data Repository
GETMEONLINE’s customer engagement platform helps you to continuously build and update knowledge on each individual customer. We’re not only capturing the customer data but also combining the customer data from other systems, building a single data repository of customer information.
Unified View of Customer Data
Customers are usually navigating across many touch points and channels, using multiple devices like laptop, mobile phone and tablet to gather the information needed before making their purchase. GETMEONLINE creates a single, comprehensive profile of each customer which is important to identify and recognize (returning) customers and to unify their individual customer data across each of these touch points and devices.
Deliver Real-Time Decisions
Customers switch channels in real time, and demand to continue their journey in a seamless flow. GETMEONLINE’s scalable & responsive customer engagement platform gives you the authority to make real-time decisions based on the pile of customer data collected by the system.
Simplify and Standardize Operations
Customers are expecting continuous updates of their orders and you need to become more agile to serve your customers in faster and improved ways. GETMEONLINE’s helps you to simplify and automate your critical customer service processes with agile workflow solutions and handles exceptions swiftly and smartly.
Integrated Multi-Channel Experience
Customers may interact with retailers through various channels. For instance, they can place an order on your ecommerce site and pick up the goods in-store. GETMEONLINE delivers a seamless experience to customers across different channels and multiple touch points.
Focus on the Customer and Innovate Constantly
GETMEONLINE’s intelligent customers analytic reports helps you to ensure that your customers have access to interesting and relevant information such as customized offers, discounts, and information on peer purchases. We encourage you promote interesting concepts such as Flash Sales, Deals of the Day, and Reward Points to engage, attract, and retain customers.